Are you ready to embark on a thrilling journey with AARC as our next Customer Care Representative? We're on the lookout for a dynamic individual to join our squad and dazzle our members and customers with exceptional service! Hybrid position requires you to be in the Irving, Texas office 2 days per week. The Customer Care Representative serves as a direct liaison to customers/members of the AARC and is responsible for providing exceptional customer care and responding efficiently to customer inquiries.  The Customer Care Representative is patient, focused, empathetic, and communicative, and is able to troubleshoot, analyze information, manage their time effectively and multi-task. They investigate issues if they don’t have enough information to answer cust