GBA offers a range of competitive employee benefits above annual salary and bonus including medical, dental and vision coverage; a generous retirement savings, 401(k) matching and profit share program; paid time off; paid parental leave and family flex leave; and subsidized transit benefits.
4 Year Degree
The Global Business Alliance (GBA) is seeking an organized and detailed-oriented Membership Associate to support the daily operations of our Membership team. The right candidate will have a strong customer-service approach and be self-motivated, have a keen eye for detail and the ability to multi-task and complete their work in a timely manner.
GBA is the premier voice of international companies in the United States. Our members are international companies with major operations in the United States and an indispensable part of our nation’s economic success. Our mission is to actively promote and defend an open economy that welcomes international companies to invest in America.
Reporting to the Vice President of Membership, the Membership Associate will be responsible for a variety of projects including the following:
Manage and update the membership database, (new members, prospective members, renewals, changes to member records) ensuring that the information is accurate and current
Monitor and generate reports on key metrics related to membership growth, retention and engagement
Manage GBA’s annual membership renewal cycle and monitor membership payments, including executing payment portals
Lead onboarding process for new GBA members, overseeing lobbying compliance questionnaire, payment process, and engagement
Lead prospective-member research and oversee trial membership programs
Execute email campaigns and surveys soliciting data and membership requests
Consistently demonstrate professionalism and responsiveness in all written and verbal communications internally and with external stakeholders
Support meeting and event logistics as needed
Complete additional duties as may be assigned to support the work of the Membership, Advocacy and Senior Leadership Team
GBA is an Equal Opportunity employer and offers a range of competitive employee benefits, including medical, dental and vision plans; generous retirement savings and 401(k) matching programs; a subsidized transit benefit program; paid time off; paid parental leave; and family flex leave. GBA currently operates with a hybrid telecommuting and in-person work model and all employees must be based in the Washington D.C. Metro area (DMV).
At least one year of experience in membership services, business development or marketing
Excellent interpersonal and communication skills
Strong association CRM/AMS database experience required, such as Salesforce; experience with email marketing platforms such as My Emma preferred, but not a requirement
Strong computer skills including Microsoft Suite: Teams, Outlook, Word, and Excel
Excellent critical thinking/problem-solving skills; solution oriented, proactive and highly responsive
Ability to self-direct and multi-task, prioritize, manage time effectively and move seamlessly between a variety of projects
Ability to collaborate and work effectively in a hybrid work environment (subject to change)
Please email your cover letter and resume to firstname.lastname@example.org. In the subject line, please state: “MEMBERSHIP ASSOCIATE."
As the premier voice of international companies in the United States, the Global Business Alliance (GBA) actively promotes and defends an open economy that welcomes international companies to invest in America. Our members are American companies with global heritage and an indispensable part of our nation’s economic success. Together, we will create a future where international investment is welcomed and celebrated.