Washington, D.C.
Alexandria, Virginia
Alexandria, Virginia
Alexandria, Virginia
Mount Laurel, NJ
Posted: 11-May-23
Location: Atlanta, Chicago, New York City or Washington DC.
Type: Full Time (Remote & In Office)
Salary: 60,000-65,000
Categories:
Preferred Education:
Internal Number: 1048
About Kellen
Kellen is a global management and communications company serving more than 125 trade associations, professional societies, and charitable organizations representing over 10,000 companies and 100,000 professionals worldwide. We specialize in management, communications, digital strategy, meetings and events, and consulting across a diverse range of industries.
Founded in 1964 and charter-accredited through the AMC Institute, Kellen has offices in Atlanta, Beijing, Brussels, Chicago, New York City, and Washington, DC.
Kellen's greatest asset is its employees. In order to reinforce the culture underpinning our approach to service delivery, we value diversity, equity, and inclusion across our organization. Our professionals hail from more than a dozen countries and speak more than two dozen languages. We are invested in finding, hiring, training, and promoting the very best to be #OneKellen.
General?Purpose of?the?Position
The Kellen meetings department is the service division that manages the meetings, conferences and trade shows for all of our clients. Following Kellen Best Practices, the Manager, Meetings and Expositions manages the planning and execution of successful and profitable conference and trade show programs while maintaining a high level of customer service to client account team, to client committees, and to program participants for both internal and external clients. The Manager, Meetings & Expositions specifically plans and manages meetings, conferences, trade shows and client functions (including managing vendors and event staff), and plays an integral role in all event pre-planning, for assigned client accounts.
This job operates in a hybrid-office environment with a two day in-office requirement every Tuesday and Wednesday. The candidate who fills the role must be in commuting distance from our office in Atlanta, Chicago, New York City or Washington DC.
Essential?Functions
Strategy?and Leadership
- Consults with internal and external stakeholders to determine event’s goals, objectives, budget and desired outcomes for clients and event participants.
- Expands network, participates in knowledge sharing, and serves as representative and thought leader on external committees.
- Counsels clients on industry best practices and contributes innovative and effective ideas to client strategic planning and process analyses.
- Builds and maintains strong internal and external client relationships.
- Advises clients of emerging technologies, processes and best practices and the impact of same on attendee engagement.
Conference Logistics
- Build and must maintain strong internal and external client relationships
- Possess a working knowledge, and assure the successful execution of:
- Hotel RFP and contracting
- online registration
- hotel room block management
- budget development and management
- Identifies and understands event participant objectives and outcomes
- Researches, recommends and selects meeting sites and activities that support objectives
- Negotiates and manages vendors and contracts
- Manages, negotiate terms, and executes Hotel and other Meeting Venue contracts
- Travels (including some international) for site selection and onsite meeting management
- Develops meeting specifications including banquet event orders and work plans including timeline and budget
- Coordinates and manages pre-planning meetings with client account team, including management, sales, education programming and other related personnel
- Coordinates all information for meetings, events and trade shows, and disseminate appropriately
- Coordinates logistics planning including agenda/program development, speaker engagement, food and beverage menu selections, air and ground transportation arrangements registration and housing processes and audiovisual/technical needs
- Develops and manages meeting budgets with client teams
- Tracks meeting and event expenditures to stay within or below budget
- Tracks attendance, registration, hotel history and attendee satisfaction
- Prepares and compiles routine and ad hoc status reports on group activities, such as meeting statistics and metrics
- Provides onsite management of meetings, events and trade shows to include oversight of vendors
- For those client accounts that include trade shows:
- initiates proposals with general contractor
- negotiates and manages contracts
- provides onsite management including exhibitor management
- acts as intermediary between general contractor, venue manager and exhibitors
- Implements contingency plans as needed onsite
- Troubleshoots and solves onsite problems seamlessly
- Completes post-event tasks including reconciliation of expenses, evaluation of event and report on meeting results
?Qualifications
- Bachelor’s degree preferred, plus minimum 5 years of meetings management experience (international and association meetings management experience preferred)
- Effective planning and organization skills to effectively manage multiple planning projects at any given time; reliability?to maintain established schedule,?manage time and priorities, and meet?commitments and deadlines
- Bachelors’ degree preferred, plus four to six years’ experience working in an event planning and/or logistics capacity; prior trade show management a plus
- Effective planning and organization skills to effectively manage multiple planning projects at any given time; reliability?to maintain established schedule,?manage time and priorities, and meet?commitments and deadlines
- Ability to think strategically and also execute the details of a plan
- Strong sense of ownership and accountability to identify tasks, and see them through to completion
- Polished communication skills, both written and verbal, and interpersonal skills to manage relationships with vendors, internal and external clients
- Resourceful in nature with the ability identify problems and quickly develop solutions
- Effective negotiation skills
- Strong customer service orientation, and the ability to interact effectively with staff at all levels of the organization
- Strong computer skills with proficiency in spreadsheet, word-processing, and database applications
- Experience with association management software a plus, along with the ability to learn new software packages.
- Proactive and collaborative working style.
- CMP (Certified Meeting Professional) a plus
Supervision Exercised
None
Physical?Demands
This job operates in a hybrid-office environment with a two day in-office requirement every Tuesday and Wednesday. ?The physical demands described here are representative of those that must be?met by an employee to successfully perform the essential functions of this job. ? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel?Requirements
Travel may be necessary, up to 25% of the time and may be by travel by air, car, or rail.
Kellen EEO Statement
Kellen does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of Kellen to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.?