Administrative & Customer Support for Education Programs
American Psychiatric Nurses Assoc
Location: Falls Church, Virginia
Type: Full Time (Remote & In Office)
Customer Service and Support
Education and Training
Includes a robust benefits package
4 Year Degree
Telecommuting is allowed.
The American Psychiatric Nurses Association (APNA) is the largest professional membership organization committed to the specialty practice of psychiatric-mental health (PMH) nursing and wellness promotion, prevention of mental health problems and the care and treatment of persons with psychiatric disorders. PMH nurses view APNA as their go-to resource for networking, education, and dissemination of research. Its membership totals approximately 15,000 nurses and is growing.
APNA is seeking a team member to provide administrative and customer support for its education programs. The primary responsibilities are:
Provide customer service and administrative support relating to APNA’s programs.
Customer support duties include: assisting with inquiries via phone and email, helping with website navigation and account access, and sharing information about association education programs & events.
Administrative duties include: proofreading, formatting, and organizing files, extracting and formatting data for reporting, and maintenance of educational records. Duties in APNA's online LMS include creating templates, inputting information and files, and managing records. Additional administrative duties as needed.
Exceptional customer service skills, attention to detail, proficiency in Microsoft office tools, and a working knowledge of / comfort with websites and technology required. Bachelor’s degree or equivalent work experience preferred. Please send cover letters and resumes with salary requirements