We work remotely from home offices and enjoy great pay, and competitive benefits.
4 Year Degree
Telecommuting is allowed.
ISG has an exciting opportunity available for a Business Analyst/Consultant to join our Professional Services Team to assist our clients with the migration to iMIS EMS.
This is an ideal role for a detail-oriented, in-the-weeds, solution finder with a passion for client success.
Lead the client through a thorough requirements analysis process to understand business needs, goals, and objectives.
Work with clients to develop new best practice business processes that fit iMIS EMS.
Create a requirements matrix to document all requirements for client-signoff.
Create a gap analysis to highlight the gaps between iMIS EMS base offering and the client’s requirements.
Collaborate with Project Manager’s to present solutions for gaps.
Create business process specs that start with the end-user experience on the web and extend to the back-office processes in iMIS EMS.
Create use cases and test criteria for agreed upon requirements (base and custom).
Collaborate with Project Manager’s and the Vice President of Development to convey any custom requirements.
Provide custom documentation to clients for unique business solutions.
Collaborate with ISG’s Vice President of Consulting to improve ISG’s best practices.
Install and configure iMIS EMS Baseline functionality.
Install and configure iMIS EMS custom configuration using iMIS Business Objects, IQA’s, Report Writer, Forms Tool, and iDMS Data Suite.
Leverage Process Automation to configure and implement business logic.
Perform thorough testing within client environments; collaborate with internal testing team to direct additional testing.
Respond promptly and professionally to all client requests.
Show initiative and accountability in driving project success.
Provide training to clients on product set-up and usage.
Maintain accurate time and task tracking on a daily basis for reporting and billing purposes in our Time system.
5+ years of experience designing and configuring business solutions for Associations and Non-Profits.
5+ years conducting thorough discovery and gap analysis engagements.
Passion for excellence in user experience.
Creative and analytical thinking.
Excellent oral and written communication skills.
Ability to manage multiple competing priorities and complex tasks simultaneously.
Become a Certified iMIS Professional (CiP) through taking classes and successful experience implementing iMIS EMS.
We value infectious energy, positivity, and self-starting individuals on our team. We work remotely from home offices and enjoy great pay, and competitive benefits. Interested in learning more about ISG – please visit us at www.isgsolutions.com.
ISG Solutions is a software developer and solution provider that specializes in working with associations. For 30 years, ISG has delivered award-winning technology solutions customized to the needs of each association.
We pride ourselves in meeting our clients where they are. We are a leader in providing world class service and solutions, so associations run smoothly and efficiently. When it comes to association IT, we stand by our clients for every turn and pivot. We value nurturing long-term relationships with each and every client.