Introduction

NACUBO is committed to diversity because it enriches and strengthens how we advance our mission, just as it does for institutions of higher education. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other fascinating characteristics that make us different. Our goal is to be the place where a diverse mix of talented people want to come, to stay and do their best work.

Creativity and cross-team collaboration drive NACUBO’s achievements and contribute to individual success. All staff members are encouraged to think creatively about how they and NACUBO can address mission, member needs, and challenges that will inevitably arise from time to time. They are also encouraged to develop and nurture strong partnerships throughout the association. These partnerships help individuals, teams, and the association accomplish the activities, goals and strategies of the organization and of individual positions. 

Imagination, innovation, and curiosity are welcome, and all require some risk taking. NACUBO encourages staff to engage in bold thinking, to put forward new ideas and proposals, and to openly debate the risks – upside and downside – associated with new ideas. 

Each member of the NACUBO staff is responsible for creating and sustaining esprit de corps across the organization.

To accomplish all of this, staff will need strong communication and strategic thinking skills. NACUBO is committed to nurturing these skills in all staff members. 

Position Summary

The Director, Leadership Development, is responsible for the design and delivery of programs to strengthen the leadership role of the Chief Business Officer (CBO) and to develop the CBO pipeline. This work is accomplished by building NACUBO’s leadership development initiatives for chief business officers and business office staff in the areas of orientation, skill-building, succession planning, and career advancement. In this capacity, the Director must develop and maintain strong working relationships with NACUBO volunteer leaders at a variety of levels within the chief business officer career path. The Director will design and deliver existing and emerging leadership programs and initiatives. The Director is also responsible for NACUBO’s online education portfolio, including webcasts, podcasts, and microlearning courses. This position will require ongoing collaboration with Digital Engagement, Consulting and Business Development, Policy and Research, Leadership Development, and Finance and Administration staff members.

The Director will actively and continuously engage in environmental scanning, the member needs assessment, and program evaluation in order to generate impactful NACUBO leadership development offerings to support current and future CBOs.  

The Director is a key contributor to other primary association functions including professional development, volunteer management and engagement, recruitment and retention of members, and strategic and operational planning. This position reports directly to the Vice President, Leadership Development. This position supervises the Senior Manager, Educational Program Development, and the Manager, Online Learning.

Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The incumbent will work in conjunction with the Vice President, Leadership Development, to:

• Collaborate with other members of the Leadership Development staff on all primary departmental functions and participate in organization-wide committees as requested.
• Direct the Emerging Leaders Program for high-potential mid-level business office staff, including management of the program budget, curriculum, promotion, application process, communications, assessment, volunteers and consultants, alumni engagement, and ongoing collaboration with the program’s corporate sponsor.
• Assist the Vice President, Leadership Development, in managing the NACUBO Fellows Program, including assisting in the management of the program budget, curriculum, promotion, application process, communications, assessment, and alumni engagement, as well as the management of volunteers and consultants.
• Oversee NACUBO’s online education offerings, including webcasts, podcasts, and microlearning.
• Play a leadership role, in conjunction with the Vice President, Leadership Development, in all aspects of NACUBO’s inter-departmental operational planning process.
• Work closely with the Vice President for Leadership Development to design and implement initiatives to advance the strategic leadership of business officers and their teams.
• Manage role-based/affinity networks and develop programs, products, and services for assigned member segments.
• Coordinate opportunities with, and/or attend meetings of, NACUBO’s regional associations, WHES and CHEMA organizations, and external affinity groups to conduct member research, collaborate on professional development offerings, advance advocacy initiatives, and develop community-building opportunities.
• In conjunction with NACUBO staff, identify and recruit individuals to serve as volunteers for leadership development programming and other ad hoc committees and convenings.
• Participate in the development of publications, including identifying themes and topics for surveys such as the National Profile of Higher Education Chief Business Officers, as well as conference sessions, online programs, and products.
• Supervise the Senior Manager, Educational Program Development, and the Manager, Online Learning staff members.
• Perform other duties as assigned.
• Travel as needed.

Competencies

• Self-starter: Have the discipline to fulfill commitments to staff, members, and other stakeholders.
• Team Player: Possess a team spirit, approach relationships with a win-win perspective, and be accountable for their interactions in a collaborative work environment.
• Adaptable: Comfort working through ambiguous situations and advising senior management on appropriate courses of action.
• Analytical: Understand the elements of business and financial management of institutions from a holistic, top-level perspective.
• Strategic: Able to seek out and piece together fragments of information, recognize patterns and draw conclusions based on sometimes incomplete information, and develop appropriate strategies to meet member needs and the association’s objectives.
• Excellent speaking and writing skills: Ability to author member communications and present in ways that are clear, concise, and compelling.
• Financial acumen: Ability to oversee budgets, guide area staff in budget management, understand implications of financial decisions, make wise choices related to expenditures, and contribute to the organization’s overall strategy for reaching revenue goals.
• Consultative: Comfort listening to member needs, synthesizing this information, and making recommendations for association action, strategies, and priorities.
• Presence: The candidate will regularly interact with senior executives from member institutions, senior leaders of the regions and other higher education associations and other partners, and other stakeholders and must feel comfortable stating their views, making recommendations, and motivating others to take action.

Work Environment

This position works in a professional office environment. This position routinely uses standard office equipment such as computers, phones, and copiers. This position works in a climate-controlled environment, but internal office temperatures may fluctuate.

NACUBO provides flexible telework options, but residency in the Washington, DC metropolitan area is preferred.

Physical Demands

1.  Sedentary work: Exerting up to 10 pounds occasionally. 

2.  To perform the duties of this position, the employee is regularly required to talk and hear. The employee may frequently be required to stand, walk, use hands and fingers to type, handle or feel, and reach with arms and hands. Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time regular position. Typical days and hours of work are Monday through Friday 8:45 a.m. to 4:45 p.m. This position may be eligible for an alternate work arrangement (i.e., flextime, telework), please refer to the Employee Handbook for details. There may be occasional evening and weekend work as job duties or projects require it.

Travel

Travel is primarily local during the business day, however, some out-of-the-area travel and overnight may be expected. 

EEO Statement 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Other Duties

Please note this position description does not cover, contain or list a fully comprehensive listing of duties or responsibilities that are required of the employee in this role. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• Bachelor’s degree required. Advanced degree preferred.
• At least 7-9 years of related professional experience and 2 years of supervisory experience.
• Demonstrated record of success in developing, implementing, and managing successful educational programs.
• Demonstrated interest in and a sophisticated understanding of higher education institutions.
• Excellent written and oral communication skills.
  Self-motivated with strong organizational skills.