The Director of Member Services and Development manages and executes all aspects of business development and member engagement efforts for the Association.
Duties and responsibilities include, but are not limited to:
Recruit private equity fund managers, investment bankers, and limited partners to join the Association.
Create and implement a comprehensive membership recruitment plan consistent with the Association's strategic objectives, including target prospects and associated goals.
Assist in developing marketing materials to support the business development initiatives.
Work with the President, COO and other team members in promoting the Association and its activities.
Represent the Association at industry functions, as well as at conferences and events, including regional and national private equity conferences.
Provide guidance to ensure Association meetings are attractive to prospective and recruited members.
Develop and maintain relationships with current and prospective members.
Direct efforts of the Business Development/Member services team.
Work with the Member Services and Engagement Manager for a successful hand-off once new members have been recruited.
Responsible for the generation of and adherence to the Membership Department budget.
Oversee the Association’s membership database, ensuring the integrity of member and prospect data, and ease of use for all staff.
Supervise the membership renewal process including the logistics of outreach, generation of invoices, revenue collection and recommending adjustments to the existing dues structure.
Responsible for the accurate reporting of dues revenue to Association Leadership.
Oversee Association’s private, pre-scheduled, GP-LP meetings opportunity, including recruitment of Limited Partner and General Partner participants.
Recruit member and non-member GPS, LPs, and Intermediaries to the Association’s conferences, events, networking and educational offerings.
Stay up-to-date on relevant legislative and regulatory matters as germane to member recruitment endeavors.
Serve as the primary staff liaison to the Limited Partner Council and work with the Council Chair and Vice Chair to ensure regular communications and calls/meetings, as well as assistance with Council initiatives.
Education: BA, BBA, or BS degree required. Concentration in Business-related fields preferred.
Experience: Experience in member services or recruitment role within association management or membership organization environment. Sales or recruiting experience preferred. Private equity knowledge preferred.
Required Skills: Must be a self-starter, highly organized, detail-oriented, and able to work well with all members of the organization; Ability to organize and meet deadlines; Deep interest in learning about the industry serviced by the association; Ability to promptly and accurately respond to a sophisticated member base; Ability to recognize and maintain confidential information; Polished interpersonal skills; Strong written and oral communication skills; Proficiency in Microsoft Office and Windows-based computer applications required; Proficiency with SalesForce database experience preferred; Must have ability to organize and meet deadlines; Ability to travel domestically to the association’s meetings and events,: and the ability to safely lift 25 lb. boxes.