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Membership Specialist I
Overview The Membership Specialist I is responsible for providing high-level customer support to APIC members and customers, across all channels. This includes taking appropriate actions to resolve customer concerns and updating accounts in the database(s). This position plays a key role in communicating membership and its value to recruit and retain members. The ability to exercise good judgment in a variety of situations, strong written and verbal communication, and proven organizational skills is needed. The Membership Specialist I must be able to work under pressure to handle a wide variety of activities and respond to inquiries within the defined service level agreeme
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