The National Commission for the Certification of Crane Operators (NCCCO) is a nonprofit providing essential services to the load-handling industry and has an opportunity to join a growing and dynamic team! Since 1995, NCCCO has developed effective performance testing standards for those working in and around load handling equipment, including cranes. NCCCO is the national leader in providing crane operator certification and has been deemed as an essential service. We are committed to quality, integrity, and fairness in testing and have issued certifications in all 50 states. NCCCO has offices in Murray, Utah, Fairfax, Virginia and Palm Harbor, Florida.
NCCCO has an immediate opening for a Senior Test Developer position. The Senior Test Developer work location can be out of one of our 3 offices or a remote location. This position will be a part of the certification team who both maintains existing and builds new premium quality, high-stakes certification examination programs with supporting compliance in our ANSI/ISO 17024 accreditation. This position’s primary responsibilities include working with the certification program development team on building new certification programs and maintaining and improving current programs.
The Senior Test Developer position will work on assignments with timelines, but also work with the certification team maintaining ISO/IEC 17024 Standards. Position will report to the Program Manager, Certification Team.
Serve as project lead for multiple existing certification programs.
Work with the certification program development team to develop new certification programs.
Conduct role delineation / job analysis studies for new programs, and update job analyses for existing programs.
Work with the certification program development team to maintain and improve current certification programs.
Coordinate teams of subject-matter experts (SMEs).
Work with the certification program development team to facilitate meetings, monitor progress, and prepare meeting agendas, reports, and minutes in accordance with NCCCO’s house style.
Facilitate item writing, review, and approval sessions (in-person and virtual) and develop new certification examinations in collaboration with SMEs and staff.
Conduct cut score studies, analyze cut score data and establish exam passing points.
Edit test items and work with the certification program development team to ensure that the item development and editing process is completed in a timely manner, that content fits and fulfills approved examination outline/ specifications, and that exam questions are consistent with psychometric standards, NCCCO’s standards, and English standards of grammar and spelling.
Maintain and improve item banks for select certification programs.
Assist the certification program development team with conducting quality assurance checks, publishing, and launching of new paper/pencil exams and computer-based (CBT) exams.
Assist the Psychometrician with interpreting item and test analysis results, and improving exams based on those results.
Work with SMEs, and candidate feedback to review poorly performing items.
Maintain appropriate and accurate records of all test development and maintenance activities.
Maintain security of confidential test, candidate, and vendor information.
Make presentations regarding projects assigned as staff lead.
Support the certification team in preparing and filing ANSI application submissions and responding to inquiries from ANSI and its assessors.
Perform other job-related duties as
Essential Skills and Competencies:
Strong organizational skills to work effectively in a team setting and independently on concurrent processes and projects to meet established goals, deadlines, and quality standards.
Excellent ability to write, analyze, and edit technical test questions and other materials for clarity.
Basic understanding of the certification industry’s standard testing principles and basic statistical concepts.
Strong spelling, grammar, and proofreading skills, with excellent attention to detail.
Excellent oral and written communication skills, including the ability to review/edit collateral program materials for print and web, and the ability to make effective presentations to stakeholder groups.
Strong interpersonal skills to work effectively with staff, volunteers, and stakeholders to accomplish NCCCO’s goals and objectives.
Solid computer software skills, including item banking, spreadsheet, Internet, email, and word processing.
Experience in working with committees and SME volunteers.
Ability to maintain a positive attitude under stress.
Fluency in English (proficiency in Spanish an advantage).
Willingness and ability to travel (approximately 25%).
Education and/or Experience:
NCCCO is seeking applicants who reflect and understand our values: Quality, Integrity, Fairness, Excellence, Service and Respect. Qualified applicants may possess any combination of education and experience enabling them to successfully perform the responsibilities of the position. Preferred qualifications are: Bachelor’s Degree, with a minimum of three (5+) years of work experience in a similar role with a certification organization. A proven record of successfully collaborating in a team and working with subject matter experts is essential. Qualified candidates must have excellent organizational, communication, problem-solving, and computer-based skills, e.g. experience with Microsoft Suite (Outlook, Excel, Word, PowerPoint). Also, be a self-starter, able to multi-task with an attention to detail, and possess the ability to work in a fast-paced environment with a great sense of professionalism in interpersonal interactions, in both attire and mindset. Experience in nonprofit or association environments is strongly preferred.
NCCCO was formed in January 1995 as a non-profit organization with its mission to develop effective performance standards for safe load handling equipment operation to assist all segments of general industry and construction.
By providing thorough, independent assessments of knowledge and skills, NCCCO aims to enhance lifting equipment safety, reduce workplace risk, improve performance records, stimulate training, and give due recognition to the professionals who work in, with, and around load handling equipment.
The establishment of NCCCO was the culmination of almost 10 years’ continuous work by representatives of all industries that use load handling equipment. In essence, CCO programs were developed by industry for industry, and they continue to be supported by it.
This diversity continues to be reflected through NCCCO’s Commissioners and Board of Directors, who represent such groups as contractors, labor unions, rental firms, owners, government, regulatory and standards-setting agencies, steel erectors, manufacturers, equipment distributors, construction firms, training consultants, and insurance companies.
The wealth of load handling equipment knowledge these expe...rts have brought to this effort has been coupled with NCCCO’s psychometric expertise, which plays a crucial role in the development of CCO programs as well as in the administration and further development of CCO written and practical examinations.
This combination of load handling equipment–related experience and exam development knowledge has been supplemented with input from the Occupational Safety & Health Administration (OSHA) as well as the ANSI/ASME committees that developed and revise the B30 standard. The result is sound, valid, and effective tests of operators’ and associated trades’ proficiency.
Clearly, everyone—employers, operators, and the general public—has much to gain from ensuring only qualified people operate in and around load handling equipment. You’ll find much more information about the NCCCO program on this website, but if you have any other questions at any time, please contact us.