LMS Administrator

Position Overview

Oversees the day-to-day operations, marketing, and continued development of the Association’s online professional development / learning management system, maintains the Association’s website and supports the Association’s online communities.

Responsibilities

1. Leads developmental and technical assistance for the LMS, acts as a learning/knowledge resource content manager for the Association.
2. Coordinates the delivery of high-quality content and resources for the Association’s online learning, including but not limited to PDC 101 content, repurposed webinars and breakout sessions, micro-credentials, administrator academies and webinars.
3. Supports and facilitates usage of the Association’s online communities
4. Coordinates the publication of online learning content with the PD team and part time independent contractors responsible for creating the content.
5. Helps to Identify, recruit, and support new content developers/presenters and opportunities.
6. Sources, schedules, coordinates, and publicizes webinars, academies, micro-credentials, and other online content opportunities.
7. Supports resources and storage of resources in the LMS and / or in other online areas. Maintains current links, reviews existing content for relevancy and deletes old content and information in all systems.
8. Tracks LMS usage and user satisfaction. Maintains necessary records for ISBE and PD Clock Hours.
9. Provides monthly data and reports on LMS usage, similar to the seminar revenue and expenditure report; including webinars, MCs, LMS learning, resources, etc.
10. Assists in maintaining all of Illinois ASBO’s online services.
11. Ensures alignment with Association’s professional learning goals and relevant learning standards
12. Supports AV equipment, knows how to set up and use projectors, Zoom board, and other technology relevant to support meetings, events and online learning.
13. Becomes proficient in Nimble AMS and it’s reporting capabilities.
14. Plans and implements communications (emails, mail, phone calls) to potential presenters & content contributors and supports them in their efforts to create content. Tracks payments to MC authors.
15. Provides customer service and technical support to members when using online content / resources.
16. Works with the PD & Marketing Departments to promote online content, MCs, webinars, academies, etc.
17. Other duties as assigned

Requirements

1. Comfort with technology and learning new systems. Ability to work within multiple software systems and understands how they are integrated.
2. Comfortable with website updates and maintenance, coding skills a plus.
3. Ability to prioritize heavy work volume among the various areas according to department demands.
4. Ability to meet aggressive deadlines independently or as part of a team.
5. One week of onsite support at the Association’s Annual Conference each April or May.
6. Exhibit confidentiality, flexibility, accountability and professionalism.
7. Excellent organizational, customer service and problem solving skills.
8. Minimal travel may be required throughout the year and is reimbursed by the Association.

Required Knowledge and Skills

Ability to interact and work well with a team or independently; able to manage multiple projects, be comfortable with ambiguity; build the vision of others, meet deadlines; add creatively to the strategic plan; move from creative mode into production mode as projects dictate; a self-starter with strong interpersonal skills; and can work on a deadline.

A minimum of 3 years of experience preferred; excellent organizational and phone skills, detail and multi-tasking skills with good follow through and commitment to accuracy and timeliness; and a friendly, engaging and professional personality. Familiarity with MS Office Suite; including, proficiency with word processing, spreadsheets, database management, email, and calendar programs, web, social media, online communities as well as familiarity with online learning programs preferred and possess an understanding of Content  Management Systems. Association experience is a plus

Self-starter; strong interpersonal skills; creative, conceptual thinker; excellent writing and verbal communication skills; experience at working both independently and in a team-oriented, collaborative environment is essential; able to manage multiple projects and meet deadlines; add creatively to the strategic plan and move from creative mode into productivity mode as projects and assignments dictate; able to assimilate technical data into content that is easy to promote and communicate; and able to travel as required.

An undergraduate degree in Education Technology, Communications, Business or related field. Technical certifications or coursework related to LMS administration. Demonstrated ability to create systems and process that support the effective management of the LMS

Additional Information:

Illinois ASBO is housed on Northern Illinois University (NIU) campus; however, this position is not through NIU.

Salary commensurate with experience; benefits include sick and vacation time; optional medical/vision/dental/life insurance, 403(b), etc.

Illinois ASBO staff are currently working remotely due to Covid-19.  Working on a remote basis permanently can be negotiated.