Administrative, Clerical, Support, Customer Service and Support, Project Management/Program Development
4 Year Degree
Primary responsibilities include:
Respond to candidates' correspondence and stakeholder inquiries in a timely, courteous manner
Review applications and process payments
Maintain the Certification database
Process Certification credentials
Research and respond to issues when they arise
Coordinate certification correspondences and marketing efforts
Assist with analysis of certification data and trend reporting
Travel to examination sites to serve as a proctor, as needed
Assist with arrangements for volunteer meetings, including logistics, meeting materials, etc.
Ensure that materials on the website related to the department are accurate and up-to-date
Recommend and maintain policies and procedures to maximize quality and efficiency
Perform other duties as assigned
The ideal candidate will have a college degree, a minimum of three years of professional association experience in the areas of training and certification, experience working with candidates and volunteers, and a strong customer service orientation. The successful candidate will enjoy interfacing with candidates, will have an eye for detail, and will be a team player.
Qualified candidates must also be able to keep confidentiality and maintain professional conduct at all times, efficiently manage time, meet schedules and deadlines, and handle multiple assignments simultaneously.
College degree or appropriate work experience
Credentialing experience preferred
Strong administrative and coordination skills
Exceptional customer service orientation
Exceptional oral and written communication skills
Excellent attention to detail, accuracy, and independent decision-making
Ability to coordinate multiple work tasks effectively
Strong interpersonal skills, organizational skills, ability to multi-task and meet deadlines
Proficient in Microsoft Office suite
Experience with Association Management Systems (iMIS preferred)
Ability to work in a team-based environment
Ability to maintain a high level of confidentiality
Telecommuting is allowed.
About American Society of Military Comptrollers
The American Society of Military Comptrollers (ASMC) is a non-profit educational and
professional organization for persons, military and civilian, involved in the overall field of
military comptrollership. ASMC promotes the education and training of its members, and
supports the development and advancement of the profession of military comptrollership.
The society sponsors research, provides professional programs to keep members abreast
of current issues and encourages the exchange of techniques and approaches.
ASMC (headquartered in Alexandria, Virginia) has approximately 20,000 members,
including the Department of Defense and US Coast Guard military and civilian employees, and
contractor personnel supporting defense financial management. It has also issued
approximately 7,000 Certified Defense Financial Manager (CDFM) certification credentials.