The Construction Management Association of America (CMAA) Content Manager will be responsible for creating technical documents, procedures, and guidelines; explaining complex information in a clear and concise manner; and managing the publications business operations. This position reports to the Vice President, Professional Development and works closely with the Director, Education Programs and the Director, Communications.
Essential Job Responsibilities
To perform this job successfully, each essential job responsibility must be performed satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Other responsibilities may be assigned to meet business needs.
Top Three Priorities:
Conduct and present thorough research on industry-related topics to plan, develop, organize, write, and edit new and existing content. This includes identifying industry trends, interviewing and working with Subject Matter Experts (SMEs), and facilitating validation conferences and focus groups.
Maintain, curate, standardize, revise, and proofread Body of Knowledge, articles, newsletters, and other materials for publication and distribution. This includes simplifying existing print and digital content and using photographs, drawings, diagrams, animation, and charts to help articulate information.
Oversee publications development for print, digital and online products and manage publishing department business operations.
Requirements: The requirements listed below are representative of the education, experience, knowledge, skills, and/or abilities required to successfully perform the job.
Knowledge, Skills and Abilities:
Manage, revise, and generate content including:
Write for a highly technical audience in various formats (e.g., newsletters, publications, online, and press releases)
Seek and compile comments and feedback to focus and structure new and existing documents
Ensure content is consistent across all Association IP and propagate updates
Translate technical concepts into easily understood written deliverables
Follow established document designs and standards
Transform technical concepts into easily understood content while applying A/E/C industry standards and best practices.
Research A/E/C issues:
Develop process and procedure documentation for Construction Managers.
Maintain relationships with and interview SMEs to gain an understanding of industry topics and develop content
Organize and host peer-review processes and focus groups to validate content
Verify and document facts using standard reference sources
Support the production process (scheduling of projects, monitoring content deadlines, etc.)
Manage publication sales, fulfillment, and inventory functions
Analyze data and monitor progress against revenue goals
Manage customer support for publications related calls and emails
Oversee copyright permissions
Maintaining publication resource files
Education and Experience:
Bachelor’s degree in professional writing or similar field required, Master’s Degree preferred – or comparable experience.
Excellent written and verbal communication skills
Minimum five years of experience writing technical documentation, A/E/C industry preferred
Effectively work with volunteer leaders and committees
Self-motivated with the ability to work independently or collaboratively
Ability to prioritize in a dynamic environment and meet association deadlines
Highly organized with attention to detail and a passion for quality
Ability to handle multiple projects simultaneously
Proficiency in Microsoft Office is required
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Telecommuting/Remote work with the occasional office visits
High-quality internet connection
Ability to perform some duties outside of “normal work hours” including evenings and weekends.
Travel: up to 25%
Internally this position is called Content, Director
Simply email your resume and salary requirements to Aileen Hedden at email@example.com with “CMAA - Content Manager #2020-2599 ASAE” as the subject of the email. Please include your resume as a Word or PDF attachment to the email and paste your cover letter in the body of your email.
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