Education and Training, Project Management/Program Development
4 Year Degree
NAIOP, the Commercial Real Estate Development Association based in Herndon, Virginia, is seeking a manager of e-learning to oversee the project management duties of developing and reviewing NAIOP’s growing on-demand course library. The position serves as the project lead for all projects related to new online courses and reviewing/revising existing courses. The manager works closely with the vice president for education, education senior manager, subject matter experts, consultants, and volunteer leaders.
Serve as the overall project management lead for e-Learning course development and maintenance. Works collaboratively with the e-learning team (instructional designers, members of the education staff and team of SMEs) to plan, design, develop and manage NEW online courses that fit the needs of the NAIOP membership. Content will be guided by the content team. This person manages the overall workflow once the course outline has been developed (from course outline through full implementation and launch.) Appx. 2-4 courses per year.
Serve as the overall project management lead for e-learning course reviews/updates to EXISTING online courses. Works collaboratively with e-learning team (instructional designers, members of the education team and team of SMEs) to develop, monitor and follow a project plan to comprehensively review and update all course content and materials and ensure alignment with modern adult learning and e-learning best practices. Appx. 2-4 courses per year.
Work with subject matter experts and instructional designers to develop new course content – slides, videos, scripts for recording, assessment tools, case studies, and infographics – to align with adult and online learning best practices.
Develop and manage the e-learning budget and drive top line revenue growth while managing operating expenses to meet or exceed performance expectations, in collaboration with the VP of Education.
Develop, analyze and communicate metrics and analytics that measure e-learning related ROI and impact and effectiveness of the learning programs.
Collaborate with the e-learning team in researching, discussing, prioritizing, analyzing and adapting to trends in e-learning and adult learning, including analyzing new technologies for their effectiveness and relevance and presenting recommendations.
Effectively and regularly communicate progress related to all online courses to all key stakeholders.
Participate actively in marketing discussions to provide ideas and suggestions for new techniques and audiences to expand marketing reach of online courses.
Work closely with the marketing team to keep the online learning pages of our web site updated and ensure maximum engagement.
Manage relationship with instructional design firm. Make recommendations for changes, when appropriate. Manage the vetting, interviewing and hiring process for this firm, when appropriate.
Work with the other members of the education team to manage NAIOP’s growing number of live and pre-recorded webinars and other e-learning content (podcasts, etc.)
Participates actively and cooperatively as a member of the Education and Conferences team for NAIOP
Travels (approximately 10-20%) to NAIOP’s meetings and other events as needed;
Backup for webinar production for internal staff
Performs other duties as assigned
Experience and Qualifications:
3-5 years of experience in e-learning project management
Sharp understanding of adult learning styles and the latest best practices in online educational delivery/instructional design techniques
Experience working with volunteers/committees
Strong project management and communication skills
Team player; excellent interpersonal and emotional IQ
Ability to manage multiple projects at once
Opportunity-driven and creative
Strong excel and power point skills
Telecommuting is allowed.
NAIOP, the Commercial Real Estate Development Association, is the leading organization for developers, owners and related professionals in office, industrial and mixed-use real estate. NAIOP provides unparalleled industry networking and education, and advocates for effective legislation on behalf of our members. NAIOP advances responsible, sustainable development that creates jobs and benefits the communities in which our members work and live. For more information, visit www.naiop.org.