Work with membership manager to develop and maintain a sales strategy to recruit new members and retain current members.
Make sales calls/emails and retention calls/emails to attract new members and retain current members.
Mail invoices and input membership dues payments into database.
Support membership manager in database management and maintaining integrity of member data, including organization of member information, renewal invoicing and new member processing.
Provide primary accountability for efficient and accurate entry and upkeep of member data including organizational rosters, cleaning duplicates, and new data entry.
Work on building a pipeline for new members and strategize on conferences and events to attend in order to build pipeline.
Report membership statistics to staff and BDAM team periodically and as requested.
Serve as a primary customer service representative for CADCA Members.
Gather suggestions for member benefits and ways to implement those benefits.
Manage online membership store
Demonstrate continuous effort to improve the membership department, make modifications to strategies as needed and modify operational policies and procedures as necessary.
Work closely with Business Development & Membership team on growth plan, overlapping projects and revenue goals.
Assist Vice President of Business Development and Membership as needed.
Other responsibilities as assigned.
Required Knowledge, Skills and Abilities:
Ability to average 50-100 calls per week to new members, current members, and prospective members.
Ability to answer an average of 10-20 emails per week from new members, current members, and prospective members.
Ability to travel up to 15-20%.
Competence in all MS Office tools and database management experience is required.
Knowledge of membership association management tools, particularly Avectra netForum is a strongly preferred.
Ability to work in a team environment.
Excellent verbal and written communication skills.
Strong organizational and time management skills.
Commitment to supporting a mission-driven membership base and help build drug-free communities.
Minimum Education and Experience:
A bachelor’s degree plus 1-2 years of work experience required. Sales experience preferred.
8:30am – 5:30pm
To Apply: Interested applicants should send a cover letter and resume to firstname.lastname@example.org with MEMBERSHIP SALES ASSOCIATE in the subject line by January 17, 2020.
About Community Anti-Drug Coalitions of America
Since 1992, CADCA has demonstrated that when all sectors of a community come together —social change happens. CADCA is the premier membership organization representing those working to make their communities safe, healthy and drug-free. We have members in every U.S. state and territory and working in 18 countries around the world. Special programs within CADCA are supporting our returning veterans and their families and training youth leaders to be effective agents of change –all through the coalition model.