The purpose of this job is to serve our members, customers and co-workers.
This is the senior management position responsible for effective leadership, oversight and functioning of the regional services support system and related programs and projects. This system provides leadership and direction for the delivery of services to ACHE's elected officials (Officers, Governors, and Regents) and chapter leaders.
I. Leads the Regional Services Support System 65% of Time
Provides direction for the implementation of ACHE’s strategy to the chapter leaders and enables volunteer leaders to carry out their responsibilities effectively and efficiently. The system is comprised of staff members who execute the following functions:
Awards & Recognition Programs;
Chapter Performance Excellence;
Chapter Leadership & Workforce;
Chapter Support Programs;
District Liaison Program;
Diversity & Inclusion Leadership;
Regent Support & Management; and
Member Recruitment and Engagement
II. Supervisory Activities 10% of Time
Schedules, directs, and accepts responsibility for the work of all employees in the division through the ACHE performance management system.
Initiates or reviews all recommended personnel actions affecting these employees.
Ensures division personnel keep up to date with plans and developments affecting ACHE and chapter operations.
III. Management Activities 15% of Time
Serves as an effective member of the Senior Leadership Team.
Prepares and monitors budget in all supervised areas. Ensures budget objectives are met.
Works with mangers and staff to develop Individual Performance Objectives (IPO) that guide the work of the department to support the achievement of organizational goals.
Participates in internal committees as assigned.
Facilitates communication between senior management and other staff by conducting departmental meetings and utilizing other channels as appropriate.
Provides timely reports to Executive Office on departmental activities and progress.
IV. Miscellaneous Activities 10% of Time
Plans and executes committee meetings and provides follow-up.
Serves as liaison to federal sector (uniformed services and veterans affairs) members.
Oversees the CEO Circle program.
Represents ACHE at national and local events.
Serves as liaison to state and local hospital associations.
Assists with any special projects directed by the President.
KNOWLEDGE AND SKILL REQUIREMENTS
Master’s degree in health administration, business administration, or related field.
Minimum of ten years management and/or association experience, including chapter relations and supervisory experience.
Knowledge of the healthcare field preferred. FACHE credential preferred or ability to achieve the credential.
Must have strong written and verbal communication skills.
Must have strong customer service orientation.
Must have strong team orientation.
Ability to use word processing software (Microsoft Word).
Good time management and organizational skills.
Must possess sound judgment, discretion and a high degree of professionalism.
Ability to memorize a wide variety and type of information.
Ability to make and facilitate decisions and ability to respond quickly to situations influencing decision making.
Ability to travel.
Must have regular and predictable attendance.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. In addition, percentages allocated to job functions are subject to change at the supervisor’s discretion. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor; subject to reasonable accommodations.
About American College of Healthcare Executives
The American College of Healthcare Executives is an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. ACHE is known for its prestigious FACHE® credential, signifying board certification in healthcare management, and its educational programs including the annual Congress on Healthcare Leadership, which draws more than 4,000 participants each year. ACHE's established network of more than 80 chapters provides access to networking, education and career development at the local level. In addition, ACHE is known for its periodicals, the Journal of Healthcare Management and Frontiers of Health Services Management, as well as groundbreaking research, career development and public policy programs. ACHE's publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management including textbooks for use in college and university courses. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare executives dedicated to improving healthcare delivery.
Located in downt...own Chicago, the association has a staff of 100, a budget of $24MM and total assets of $49MM. Values of the organization include integrity, lifelong learning, leadership and diversity. The organization is governed by a 15-person Board of Governors.
Professionalism and educational advancement are core staff beliefs, with ongoing career development and enhancement. Several senior staff have been in their positions for more than 10 years, representing significant continuity and organizational commitment. ACHE staff members are recognized both nationally and locally within the association community as role models for the profession. For additional information, please see www.ache.org.