Communications/Editorial, Development and Foundation
4 Year Degree
Libraries are powerful partners for creating healthy, sustainable communities. With local government, business and other community organizations, libraries are key players in advancing a strong economy, education and race and social equity.
The Urban Libraries Council connects, educates and empowers libraries by creating new techniques and building tools that concretely improve the public library’s ability to help citizens and leaders meet the challenges of the 21st century.
The Program Manager will have the opportunity to strengthen public libraries’ ability to learn from each other, innovate, understand their community’s needs, assess their performance and use data to engage with local government leaders. This is a full-time position, located in Washington, D.C. and reports to the Director of Community Impact.
Areas of responsibility:
Collaborate as a team member on initiatives across ULC’s strategic focus areas to help libraries lead education, strengthen digital inclusion and build healthy, sustainable communities through innovation.
Support ULC’s international benchmark program, Edge, including the creation of tools and training resources to help libraries effectively use Edge to engage local government leaders and strengthen local economies through their digital inclusion and entrepreneurship efforts.
Manage and support a national program designed to broaden the impact of libraries as essential resources for entrepreneurs and core components of local entrepreneurial ecosystems, with expertise in reaching and engaging underserved communities.
Identify and capture the ongoing results and lessons learned from ULC programs including Edge to create content, webinars, conference presentations, profiles, newsletter articles, strategies and toolkits.
Build and strengthen the ULC member Knowledge Center and Edge resources.
Build and maintain strong relationships with participating libraries by performing regular outreach, tracking engagement and offering targeted support for libraries of all sizes.
Gather, evaluate and discuss feedback from public libraries to help ULC adjust for any challenges and capitalize on opportunities, as well as identify and develop new programs and resources.
Monitor grant requirements, program activities and timelines and track budgets.
Bachelor’s degree required, with a minimum of 5 years of program management experience in large scale projects; preference for candidates with demonstrated training experience.
Knowledge of the nonprofit arena, community digital inclusion efforts and city and library planning.
Possess excellent customer service, interpersonal skills and communication skills.
Must be organized, proactive and have a demonstrated ability to independently manage multiple priorities in a fast-paced environment.
Collaborative attitude, willingness to travel and sense of teamwork required.
Additional Salary Information: Salary is commensurate with experience. ULC offers employees a comprehensive benefits package including health, dental, disability and life insurance and an employer funded retirement plan.
About Urban Libraries Council
As a membership organization of North America's premier public library systems and the organizations that serve them, the Urban Libraries Council (ULC) has spent more than 40 years enriching urban communities by strengthening their public libraries. ULC serves as a forum for thought leaders sharing best and next practices resulting from targeted research, education and emerging trends. ULC programs are recognized for creating new frameworks that invigorate public libraries and their communities. For more information, visit www.urbanlibraries.org.