Communications/Editorial, Education and Training, Project Management/Program Development
4 Year Degree
Thompson Management Associates, LLC (TMA) is a full-service, association management firm providing programs, services and support for its client associations and their members. The Senior Manager of Training Programs will oversee education efforts, technical training and testing programs, and industry guidelines/standards programs for TMA’s current clients, as well as manage new initiatives and offer strategic client support.
As the Senior Manager of Training Programs, this position will develop and nurture education, training and certification programs for TMA clients, among other efforts. Specifically, this position will oversee TMA’s largest client’s industry guidelines program, as well as manage relevant committees; it will also direct the company’s online learning efforts and educationally-focused events. Additionally, the goal of this position is to grow the right candidate to serve as an Account Executive for one or more, client associations, responsible for providing support to client boards, directing staff resources, developing and managing budgets and financials, and coordinating professional relations.
Serve as the program lead for TMA’s largest client program which sets industry guidelines for safety and supports employee training and marketing credibility for members. Working with a team of industry experts, duties include developing best practices, serving as a go-to resource for technical questions, developing resources to address key issues facing the industry, and marketing the program to increase awareness and participation.
Manage client databases to address technical elements of programs, including training needs, credit tracking, outreach efforts and solidification of relevant course material.
Manage relevant industry committees that guide industry programs, providing strategic direction and tactical support as necessary.
Oversee online learning management systems for TMA’s clients, offering insights and expertise related to course selection, online training and certification processes while also marketing the program to increase participation amongst association members.
Oversee content for TMA’s largest educational conference, helping to select speakers and set the program’s direction.
Along with Account Executives, help determine speaker content for TMA’s clients’ annual meetings and conventions.
Orchestrate webinars for clients, determining appropriate content, speakers and marketing outreach.
Manage regional events, outlining technical training and content opportunities that benefit TMA’s clients and their educational needs.
Attend client industry conferences and annual meetings and offer onsite support as needed.
Other duties as needed, as the company continues to grow.
Qualifications and Expectations
A Bachelor’s degree is required with a minimum of five (5) years’ experience in the fields of nonprofit management, associations, technical training, education, marketing, communications, and/or other relevant experience. This position requires the ability to operate independently in an often-demanding atmosphere, while fulfilling responsibilities in an accurate and timely manner, with a supportive and professional attitude. The successful candidate must possess the ability to move between tasks and clients easily; attention to detail is the most important trait for success with this position. Other requirements include experience with business operations and computer systems (including databases, spreadsheets, word processing, social media, budget & financial management); strong writing and verbal skills; ability to provide excellent customer service (by phone, online and in person); and, strong organizational abilities. Experience working with associations, association management companies, and/or boards of directors is a plus. Travel is required with this position.
To apply, please submit a cover letter and resume with salary requirements to TMA’s Chief Operations Officer Molly Alton Mullins at email@example.com. No phone calls please. TMA is an equal opportunity employer.
About Thompson Management Associates (TMA)
Thompson Management Associates is a full-service, professional association management firm providing all of the programs, services and support necessary to ensure the growth and development of its association clients and its members.