Director, Member Services & Professional Development

The Director oversees the Member Services & Professional Development Division to support organizational goals and OSCPA Strategic Plan. Works in conjunction with and in support to President/CEO and VP/COO to accomplish overall organizational goals and activities.

The Director manages and directs Member Services and Professional Development team and associated activities working in conjunction with President/CEO and VP/COO. In addition, the position provides volunteer coordination oversight and participation as relates to membership and educational events and in support of organization.

Member Services:

• Oversight of Member Services, including all aspects of recruitment and retention of members.
• Oversight of annual dues process, including direction of marketing activities.
• Ensure outreach and involvement with college/university academia in Oregon and WSU Vancouver as relates to career development and membership.

Professional Development:

• Managing, directing, planning and developing programming associated with OSCPA Professional Development programs and services including curriculum, group programming, self-study and web programming, and onsite sales.
• Develop and implement annual CPE course schedule in conjunction with a volunteer committee and all related tasks. The schedule will include a budget for revenue and expenses.
• Oversight of OSCPA webcasts.

Other:

• Serve as staff advisor and an online community advisor for various committees.
• Monthly event job costing and financial closures.
• Meet annual budgetary, registration and membership goals.
• Coordinates with vendors, members and educational contacts.
• Planning and marketing for membership and educational programs.
• Oversee customer service, hospitality, and facility functions related to member events and educational programs.
• Perform other duties and responsibilities as assigned.