The Certification Assistant serves as the person of primary responsibility and contact for the certification program of the organization. The Certification Assistant reports to the Vice President, Certifications, and is responsible for effective management support of the programs, ensuring fulfillment of program goals and objectives.
A. Maintain certification database B. Review, approve and process certification applications and renewals; generate welcome letters and send materials to new and renewing certificants C. Handle phone inquiries and emails regarding certification and assist to market program D. Plan and execute all exams, recruit proctors, set up sites for regional exams E. Print, sort and ship all exam materials to proctors for regional exams; grade exams once they have been returned F. Assist in exam development and analysis G. Assist department director in all aspects of correspondence, reports, surveys and other projects related to certification and retention strategy H. Staff and make preparation for two national conferences, requiring approximately one week’s travel, twice per year, and additional conferences as needed to promote certification I. Update CCHP portion of the website, ensuring all materials are up to date J. Attend professional development opportunities as appropriate, to further develop the program
A. Contribute to CorrectCare B. Seek and assist in grant development and writing C. Continue electronic file conversion, assigning front desk staff or temporary staff as available D. Other duties assigned
Excellent writing and communication skills, preferably with experience in certification or membership. Proven ability to work independently and problem solve. Ability to multi-task, prioritize workload, and meet deadlines. Excellent customer service and follow-through. Work experience within a professional association a plus.
The National Commission on Correctional Health Care is a nonprofit whose mission is to improve the quality of health care in jails, prisons and juvenile confinement facilities. With support from the major national organizations representing the fields of health, law and corrections, NCCHC’s leadership in setting standards for health services is widely recognized. Building on that foundation, our n...ot-for-profit organization offers a broad array of resources to help correctional health care systems provide efficient, high quality care.